7+
Municipal design partners and customers
100%
Canadian-built and Canadian-compliant
50%
Reduction in processing time
30%
Annual growth in FOI request volume
VivaCitadel’s Design Partners Program invites forward-thinking municipalities to actively shape our platform's development through quarterly collaborative sessions. As FOI and PIR workflows are deeply contextual, we rely on the daily expertise of city staff and clerks. By sharing insights, giving direct feedback, and connecting with peers, our partners ensure we build intuitive, purpose-built features designed by the exact people who use them every day.
Used by Trusted Clients Across Canada
Used by Trusted Clients Across Canada
100%
Municipal design partners and customers
7+
Reduction in processing time
50%
30%
Annual growth in FOI request volume
AI Redaction Platform
VivaCitadel’s AI Redaction platform automates data redaction and document de-duplication, replacing manual review workflows with fast, secure, and compliant records processing for organizations.
Property Information Request Platform
VivaCitadel’s Property Information Request (PIR) solution digitizes and automates record retrieval, validation, and communications, replacing costly manual clerk workflows with fast, efficient digital services for citizens.
Freedom of Information Request Platform
With municipal FOI requests surging 30% annually, VivaCitadel streamlines inter-departmental coordination, redaction, and cost recovery to help local governments eliminate backlogs, ensure privacy compliance, and boost public transparency.